1324 W Route 66 Blvd - Phone (575) 461-6448

Mail PO Box 866 - Tucumcari, NM 88401-0866  

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ShipleySystems Tech Support Can’t Connect to the Internet:

  • Make sure that you have the Proper Dial Up Modem Number of 461-6125.  If you are connecting from a Motel or an Office that has a Switchboard you will probably need 9,,4616155.


  • When Trying to connect and you fail, Pick up the Phone and Call some one, Listen for Noise such as Static, Hums, Rings, Crackles.  If you hear this noise, the Computer can hear it to and it will either disconnect or fail to connect.


  • Most Common: When clicking the Internet explorer or Outlook, you do not see the dial-up come up or you don’t hear the modem.  This is our single largest trouble call.  If a web site is ever down the Internet explorer gives you the Message “Page can’t be displayed” and asks, “Do you want to work Offline?”  If you ever answer Yes, You are set permanently off line. To fix this Click Start, Click Settings, Click Control Panel, Click Internet Options.  Go to Connections Tab.  You will probably find a dot on “Never Connect to Internet”, Change this to “Always Dial my Default Connection”, Click Apply, Click Ok.  You are now able to go back on Line.


  • Account May be Disabled for Non Payment of Bill


  • Make sure that you have the Proper Dial Up Modem Number of 461-6125.  If you are connecting from a Motel or an Office that has a Switchboard you will probably need 9,,4616155. (The amount of Commas is the Delay between the 9 Switch board code and the Phone Number).


  • You do not have a valid user account, or you do not have remote access permission.  Solution:  Verify with your ShipleySystems that your user account has been established, and that you have remote access permission.
  • Your modem cannot negotiate with the modem of the server.   Solution: Your Modem May be defective or set to to High of a Baud.   Go to the Modem Properties and the Dial Up Properties and set the Maximum Baud at 57,600
  • The modem cabling is faulty. (External Modems)  Solution:  Do not use the 9-to-25-pin converters that are included with most mouse hardware because some of them do not carry modem signals. To be safe, you should use a converter made especially for this purpose.
  • The telephone line Is Bad (for example, in your hotel room) does not accommodate your modem speed.  Solution:  Select a lower bits-per-second (bps) rate (or call the hotel manager to request a direct line). Or Call The Phone Company.

 

 

 

 

 

All Purchases of RadioShack Merchandise must be made in the Store.  We can assist you in ordering On-Line from RadioShack.com.
Websites owned by ShipleySystems, LLC http://shipleysystems.com and http://sr66.com
Store address 1324 West Tucumcari (Route 66) Blvd, Tucumcari New Mexico  88401 
Phone (575) 461-6448, Fax (575) 461-8584. 
Mail Address PO Box 866. 
 Store Hours Monday, Thru  Friday 9:00 Am to 5:00 PM  - Closed on Saturday
                                              

Questions regarding the Company or this web site should be directed to ShipleySystems at shipley@ShipleySystems.com  Copyright ©  2001 ShipleySystems. All rights reserved.  Last modified: Friday May 24, 2013.