1324 W Route 66 Blvd - Phone (575) 461-6448

Mail PO Box 866 - Tucumcari, NM 88401-0866  

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Shipley GoFast Frequently Asked Questions

1. Overview of Shipley GoFast Web Accelerator

  1. How does Shipley GoFast Web Accelerator work?

  2. Will I benefit from using Shipley GoFast Web Accelerator?

  3. What types of content does Shipley GoFast Web Accelerator speed up?

2. Download and Installation Help

  1. Where can I download the Shipley GoFast Web Accelerator installer?

  2. I'm having difficulty installing Shipley GoFast Web Accelerator. Where can I get additional assistance?

3. Using Shipley GoFast Web Accelerator

  1. How do I start Shipley GoFast Web Accelerator?

  2. How do I change the image quality setting for a particular image?

  3. How do I change the image quality setting for all images?

  4. What do the statistics displayed in the Statistics dialog mean?

4. Product Details

  1. How do I use Internet Explorer with Shipley GoFast Web Accelerator?

  2. How do I use other browsers with Shipley GoFast Web Accelerator?

  3. Does Shipley GoFast Web Accelerator speed up email?

  4. Where do I go if I have problems with Shipley GoFast Web Accelerator?

  5. Where can I get product information on how to use Shipley GoFast Web Accelerator?

  6. Does Shipley GoFast Web Accelerator speed up my secure (HTTPS) transactions such as my web banking?

  7. What operating systems can Shipley GoFast Web Accelerator be installed on?

  8. What system requirements are necessary to use Shipley GoFast Web Accelerator?

1. Overview of Shipley GoFast Web Accelerator

  1. How does Shipley GoFast Web Accelerator work?

    Shipley GoFast accelerates your Internet access through proprietary text and image compression, content caching and other network optimizations.

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  2. Will I benefit from using Shipley GoFast Web Accelerator?

    If you have a slow Internet connection (such as a dial-up or wireless connection) with bandwidth of less than 300Kbps, you will experience a significant degree of acceleration using Shipley GoFast.

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  3. What types of content does Shipley GoFast Web Accelerator speed up?

    Shipley GoFast Web Accelerator significantly speeds up web page access.  To achieve this speed up, proprietary lossless compression is applied to text, html, xml, javascript and style sheets.  Proprietary image compression is applied to gif images, jpeg images and Flash content.

    Shipley GoFast also accelerates email traffic (POP3 and SMTP) using lossless compression.

    Shipley GoFast does NOT speed up file downloads (over FTP or file sharing programs), streaming audio/video and HTTPS (secure web sites).

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2. Download and Installation Help

  1. Where can I download the Shipley GoFast Web Accelerator installer?

    Your Service Provider will provide you with a location to download the Shipley GoFast Web Accelerator installer. Contact your Service Provider for further information.

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  2. I'm having difficulty installing Shipley GoFast Web Accelerator.  Where can I get additional assistance?

    Click here for detailed installation instructions. A full set of screenshots are provided to assist you with the installation procedure.

    It you are still experiencing problems installing, contact your Service Provider for further assistance.

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3. Using Shipley GoFast Web Accelerator

  1. How do I start Shipley GoFast Web Accelerator?

    Shipley GoFast Web Accelerator is launched automatically every time Windows starts. You do not have to launch it manually.

    A Shipley GoFast Web Accelerator icon appears in the Windows system tray to show that it is operating in the background.

    Click here to consult the product guide for more information.

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  2. How do I change the image quality for a particular image?

    Right-clicking on an image within Internet Explorer and selecting "Show Original Image" allows you to view the original image.  Selecting "Show All Original Images" allows you to view all original images on the entire web page.

    Click here to consult the product guide for more information.

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  3. How do I change the image quality setting for all images?

    Right-click on the Shipley GoFast Web Accelerator taskbar icon and select "Settings". Select the "Image Quality" tab. Adjust the slider bar to the desired image quality setting. Press OK to save the changes.

    Click here to consult the product guide for more information.

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  4. What do the statistics displayed in the Statistics dialog mean?

    Click here to consult the product guide for more information.

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4. Product Details

  1. How do I use Internet Explorer with Shipley GoFast Web Accelerator?

    Internet Explorer is automatically configured to use Shipley GoFast Web Accelerator.  Use Internet Explorer as you normally would.

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  2. How do I use other browsers with Shipley GoFast Web Accelerator?

    Netscape Navigator is automatically configured to use Shipley GoFast Web Accelerator.  Use Netscape as you normally would.

    For other browsers such as Opera and Mozilla, Shipley GoFast Web Accelerator works with any web browser that allows you to specify an HTTP proxy. You must set the HTTP proxy host to be "127.0.0.1" and the port number to be the local listening port of the Shipley GoFast Client (5400 by default). Consult your browser's documentation for information on how this can be done.

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  3. Does Shipley GoFast Web Accelerator speed up email access?

    Yes, Shipley GoFast automatically accelerates your email traffic (POP3 and SMTP) for all popular email clients such as Eudora, Outlook, Outlook Express and Netscape Mail.  Other email clients should work transparently as well.

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  4. Where do I go if I have problems with Shipley GoFast Web Accelerator?

    First, consult the Shipley GoFast Web Accelerator Product Guide.

    Secondly, try our Help (FAQ) Database (this page).

    Next, try the Troubleshooting section.

    If you are still unable to resolve your problem then contact your Service Provider.

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  5. Where can I get product information on how to use Shipley GoFast Web Accelerator?

    Click here to view the Product Guide.

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  6. Does Shipley GoFast Web Accelerator speed up my secure (HTTPS) transactions such as web banking?

    Shipley GoFast Web Accelerator does not accelerate secure transactions. Secure web sites will continue to work by bypassing the acceleration component. If you have a Secure application that you would like accelerated, inquire about the Shipley GoFast Secure product.

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  7. What operating systems can Shipley GoFast Web Accelerator be installed on?

    Shipley GoFast Web Accelerator can be installed on any of the following operating systems:

    • Windows 95b w/ Winsock2
    • Windows 98
    • Windows 98SE
    • Windows Millennium Edition (Windows ME)
    • Windows NT 4.0
    • Windows 2000
    • Windows XP 

    Shipley GoFast Web Accelerator requires at least Internet Explorer 4.0 and Netscape 4.0 or any later version of either browser.

    Note that the Shipley GoFast Email Acceleration component requires Windows 98 and above, and that the Shipley GoFast Pop-up Blocker component requires Internet Explorer 5.0 and above.

    Newer versions of Microsoft Internet Explorer are available free of charge through Microsoft.

    For Windows 95 users: Currently, Microsoft does not permit Windows 95 users to install Internet Explorer 6 or greater, however, Internet Explorer 5.5 is available.

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  8. What system requirements are necessary to use Shipley GoFast Web Accelerator?

    The recommended system requirements for Shipley GoFast Web Accelerator are a Pentium 200MHz with 64MB of RAM and at least 5MB of hard-disk space.

    Regardless, Shipley GoFast Web Accelerator will work within your current system configuration to provide you with the best content acceleration.

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All Purchases of RadioShack Merchandise must be made in the Store.  We can assist you in ordering On-Line from RadioShack.com.
Websites owned by ShipleySystems, LLC http://shipleysystems.com and http://sr66.com
Store address 1324 West Tucumcari (Route 66) Blvd, Tucumcari New Mexico  88401 
Phone (575) 461-6448, Fax (575) 461-8584. 
Mail Address PO Box 866. 
 Store Hours Monday, Thru  Friday 9:00 Am to 5:00 PM  - Closed on Saturday
                                              

Questions regarding the Company or this web site should be directed to ShipleySystems at shipley@ShipleySystems.com  Copyright   2001 ShipleySystems. All rights reserved.  Last modified: Friday May 24, 2013.